Eric Knudtson

Technical Product Design

Prediction Service

Automated model creation for effortless and optimal ML model generation

The Product

Automated ML from Data to Deploy

Prediction Service enables training of custom ML models with minimal effort and machine learning expertise. It provides a simple interface to create, train, and deploy models.

My Role

Refactoring and expanding

I led the redesign of Prediction Service taking it from beta version to first launch. I refactored the information architecture and navigation to optimize workflows and add new features.

Outcomes & Impact

Growth and Adoption

The redesign of Prediction Service enabled users to create and deploy models faster, with fewer errors, resulting in an increase in user engagement and an increase in NPS scores.

Context

Initial launch showed success for training models, however users struggled with managing and deploying models

AutoML streamlines the most tedious tasks of model training, so with the launch of Prediction Service users were able to train models with minimal effort.

However, users still struggled to deploy and manage models, leading to the impetus for the redesign and expansion of Prediction Service to include end-to-end workflow of model training, and deployment.

Screen designs

Below are a few screens from Prediction Service redesign

New features included the deployment of models, viewing and comparing experiment results, scheduling and managing automated and ad-hoc jobs, viewing model details, model history, and guardrail configuration.

Use case index - Zero state
Create new use case dialog
Experiment progress
Experiment done, model generated
Use case details
Experiments zero state
Experiments index
Experiments comparison
Guardrails index
Scheduled job index
Create scheduled job dialog
Adhoc job index